Privacy Policy

Spayzi Privacy Policy

Effective Date: 25-09-2025

Last Updated: 05-10-2025

Spayzi ("Company," "We," "Our," "Us") values the trust you place in us when you use our website, mobile applications, and services (collectively, the "Platform"). This Privacy Policy explains how we collect, use, share, and safeguard your information when you interact with Spayzi. By accessing or using our Platform, you agree to the practices described in this Policy.

1. Information We Collect

We collect information to provide, improve, and personalize your experience on Spayzi. The types of data include:

A. Information You Provide:

  • Name, email, phone number, gender, date of birth, address, occupation, and other registration details.
  • Payment details (processed via trusted third-party payment gateways — we never store your full card/bank details).
  • Content you upload, such as profile photos, property details, or reviews.

B. Information Collected Automatically:

  • Device details, browser type, operating system.
  • IP address, geolocation, and log data (pages visited, clicks, duration of session).
  • Cookies and tracking technologies to improve user experience.

C. Information from Third-Party Integrations:

  • If you register/login via Google, Facebook, or other platforms, we may receive your name, email, and profile details.
  • Marketing and analytics tools (e.g., Google Analytics, Firebase, Meta Pixel) may collect traffic data to improve performance.

2. How We Use Your Information

We use your personal data to:

  • Provide and operate our booking and rental services.
  • Verify user identity and maintain account security.
  • Process transactions and send booking confirmations.
  • Personalize content, offers, and recommendations.
  • Communicate service updates, promotions, or support messages.
  • Conduct analytics, improve features, and prevent fraudulent activity.
  • Comply with legal obligations.

3. Sharing of Information

We never sell your personal information. However, we may share data under these circumstances:

  • With Hosts/Vendors: When you make a booking or enquiry, your contact information may be shared with the host to fulfill the request.
  • With Service Providers: Third-party companies that provide services such as payment processing, cloud hosting, marketing, analytics, or customer support.
  • Legal Requirements: When required by law, regulation, legal process, or government request.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

4. Cookies & Tracking

We use cookies, pixels, and similar technologies to:

  • Keep you logged in and remember your preferences.
  • Analyze traffic patterns and user behavior.
  • Measure effectiveness of ads and campaigns.

You can manage cookie preferences in your browser settings, but some features may not function properly if disabled.

5. Data Security

We treat data as a valuable asset and implement strong safeguards, including:

  • Secure encryption protocols for data in transit and storage.
  • Limited access to sensitive data by authorized personnel only.
  • Continuous monitoring for vulnerabilities and threats.

However, no method of transmission or storage is 100% secure. You acknowledge and accept that use of the Platform is at your own risk.

6. Your Rights

Depending on your jurisdiction (including GDPR/CCPA rights where applicable), you may have rights to:

  • Access, update, or correct your personal information.
  • Request deletion of your account and data.
  • Restrict or object to processing of data.
  • Withdraw consent for marketing communications.

To exercise your rights, please contact us at privacy@spayzi.com

7. Data Retention

We retain personal data only as long as necessary to:

  • Provide services and complete transactions.
  • Comply with legal and accounting obligations.
  • Resolve disputes and enforce agreements.

When no longer needed, your data will be securely deleted or anonymized.

8. Third-Party Links & Services

Our Platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such external sites. Please review their policies before providing information.

9. Password & Account Security

You are responsible for maintaining the confidentiality of your login credentials. Any activity carried out using your account will be deemed authorized by you. If you believe your account is compromised, you must notify us immediately.

10. Content & User Data

By submitting content (e.g., reviews, property photos), you grant Spayzi a limited right to display and use it in accordance with our Terms. If you believe any content infringes rights or privacy, contact us for review and removal.

11. Updates to this Policy

We may update this Privacy Policy from time to time. Changes will be effective upon posting on this page with a revised "Last Updated" date. We encourage you to review the policy periodically.

12. Contact Us

For questions, concerns, or data requests, please reach out:

Website:www.spayzi.com

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